Important Information About Email and Privacy

Privacy Statement

The security, integrity, and confidentiality of your information is extremely important to us. We have implemented the appropriate technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, use, and modification. We frequently review our security practices in considering the appropriate new technology and methods.

When you submit sensitive information through our website, your information is protected both online and offline.  Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.

The privacy practices in this Privacy Statement are for our website only. If you link to other websites, please review their privacy statements and policies posted at those sites.

Note: Our services are for U.S. Foreign Service, national security and certain Civil Service employees and annuitants. AFSPA products are always sold in U.S. dollars.


Our website contains links to other websites. Please be aware that we are not responsible for the content or privacy statements and policies of other websites.

Collection of Information

We collect Personally Identifiable Information (PII) which is data that is unique to an individual, such as a name, postal address, telephone number, and email and Non-PII which is data that does not identify an individual personally, but can provide us with usage data such as web browser information, server log files, cookie technology, pixel tags or beacons, and other technologies. We acquire your PII and non PII when you voluntarily register, create a member profile with us, or request products, services, or information from us. We do not track our members on the internet for purposes of profiling.

We may disclose your PII to governmental agencies if required by law, pursuant to a subpoena, regulatory oversight, or other legal process.  In all cases we will require the recipient to protect the PII and use it only for the purposes provided. 

Email and AFSPA Connect Member Portal

Your email, like most, is non encrypted and may be accessed and viewed by other Internet users, without your knowledge and permission while being transmitted to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider confidential.

To protect our members’ privacy and PII, use the AFSPAconnect Member Portal. In addition, AFSPA provides a secure (encrypted) form on our website for members who wish to communicate with AFSPA via a secure method. Using the secure forms protects your PII. Both the AFSPAconnect Member Portal and the secure forms utilize the highest commercial encryption technology currently available with encrypted Secure Sockets Layer (SSL) data lines.

Updates to our Privacy Statement

We may change this Privacy Statement from time to time.  When updates are made, the version date will be updated to reflect that a revision occurred. This Privacy Statement is not intended to be nor does it create any contractual or other legal rights in or on behalf of any party.

Contact AFSPA

AFSPA is located at 1620 L Street, NW, Suite 800; Washington, DC 20036. If you wish to write to AFSPA about e-mail issues, please direct all written correspondence to the Privacy Officer at the above address or by email

Updated July 2018

You can find additional information about e-mail safety by visiting the FTC’s Spam for Consumers Page